Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mission to make a lasting impact on our organization's growth and success.
Our core values center around healing first for our patients. Members of our team approach each day with compassion for both patients and colleagues. We promote innovation on every level and ensure we are accessible to one another as we work as one team.
We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives - all while having a little fun!
Patient Scheduler
Job Description The Patient Scheduler plays a vital role in ensuring the seamless coordination of patient appointments and effective clinic operations. This role requires exceptional organizational skills, attention to detail, and a compassionate approach to patient communication. The Patient Scheduler will be responsible for managing scheduling processes, verifying patient information, and collaborating with team members to optimize clinic efficiency.
Responsibilities include, but are not limited to:
Schedule, reschedule, and confirm patient appointments, ensuring optimal use of provider time and treatment room availability.
Serve as the primary point of contact for patient inquiries, providing clear and empathetic communication about scheduling.
Make outbound calls to assist patients with scheduling consultations, procedures, and follow-up appointments, while managing cancellations and rescheduling as needed.
Verify patient information, insurance details, and maintain accurate records in Open Dental.
Collaborate with referring doctors and clinical staff to ensure accurate scheduling.
High school diploma or equivalent.
At least 1 year of experience in medical or dental office scheduling, call center, or customer service is required.
full-time $20 - $25 per hour
Pay: $20.00-$25.00 per hour.
Benefits Medical, Dental, & Vision Insurance.
Paid vacation & sick time.
Access to our 401(k), Safe Harbor, & Profit Share Plan.
Eligibility for discretionary quarterly bonuses.
Discounted oral surgery services for teammates and their families.
Referral Bonus eligibility
Full-time availability Monday - Friday.
Requirements High school diploma or equivalent.
At least 1 year of experience in medical or dental office scheduling, call center, or customer service required.
Familiarity with scheduling software like Open Dental or similar patient charting systems.
Strong verbal and written communication skills, with a professional and compassionate phone demeanor.
Excellent organizational and multitasking abilities, with a focus on accuracy and efficiency.
Ability to thrive in a fast-paced, dynamic healthcare environment.
[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.
$75
If you land this job through Jobley, you will be eligible for a jobley bonus.
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